Today · 7:14 AM
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Freddy7:14 AM
Hi I’m Freddy, an AI agent that can help you to run your Shopify store.
Run?
Read
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Freddy7:14 AM
Yes, run it.
I can help with customer service with my customer facing agent, and with back office tasks with my back office agent.
sooo you’re a chatbot
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Freddy7:15 AM
Yes, but not just another chatbot. Two bots that work together as one.
i dont need another chatbot. i have one and no one uses it
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Freddy7:15 AM
Ahh. That’s because most chatbots are static. They sit there with a message icon and wait.
I’m different. I’m proactive.
proactive? how
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Freddy7:16 AM
I watch what customers do. When I notice they’re browsing similar items, I reach out.
store.getfreddy.app
hmmm
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Freddy7:16 AM
I can also recover abandoned carts.
how
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Freddy7:16 AM
When someone adds an item and doesn’t check out, I push a reminder.
store.getfreddy.app
ohhh thats interesting
so it’s like Klaviyo?
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Freddy7:17 AM
It’s better than Klaviyo. Klaviyo sends emails after customers have already moved on.
I catch them while they’re still on your site and still interested.
so does it work? do people checkout more?
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Freddy7:17 AM
It helps. Especially if you pair it with a discount.
ahh so you have to add a discount?
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Freddy7:18 AM
No, not necessarily. You can setup different messages, some with discounts, some don't and the system will test them.
test them?
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Freddy7:18 AM
Yeah, you setup different messages and the system automatically rotates them, which one get clicks the most will get shown more often.
ohh wow
my concern is chatbots hallucinate and give wrong answers
what happens when a customer asks something complicated
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Freddy7:18 AM
I know my limits. When I’m not confident, I escalate — with full context on their cart, what they looked at, and the full conversation.
team.getfreddy.app
ohh wow, so you can live chat to the customer?
im one person though
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Freddy7:19 AM
Yep — you can jump in and live chat when Freddy escalate it.
And if you’re not online, customer can one-click email to your support inbox with the full context of the conversation.
You don’t need to be there 24/7.
ohh wow, this does way more than i expected
1
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Freddy7:19 AM
Yeah, there’s a lot packed in here.
And that’s just the customer-facing side — I also have a back office agent.
ohh right, whats that?
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Freddy7:20 AM
The same agent that talked to your customers also reads your revenue, inventory, fulfillment, and returns.
Plus every conversation from overnight.
Every morning I file a brief.
Tuesday, January 23Daily brief
💰 Revenue
- $4,847 · 54 orders · $89 AOV
- +12% vs yesterday
📦 Inventory
- Mountain Jacket — Navy: 4× faster than last week
- ⚠️ Out of stock in ~6 days
- Vintage Tee — Cream: 47 units, no sales in 3 weeks ($1,410 tied up)
🚚 Fulfillment
- Avg ship time: 1.4 days (stable)
- 3 orders unshipped >48h — Friday batch
↩️ Refunds
- 2 returns yesterday · both Slim Fit Chinos
- “Runs small” — 3rd complaint this month
💬 Chatbot
- 87 conversations · 4 escalated (4.6%)
- Top topic: shipping thresholds
🔍 Insight
12 people searched for a waterproof jacket last week. You don’t sell one. Might be worth stocking.
That’s the snapshot. Talk tomorrow.
— Freddy
— Freddy
the “12 people searched for waterproof jackets” part is interesting
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Freddy7:21 AM
A dashboard can’t tell you that. It doesn’t know what your customers were asking about.
but how do i know you’re not making that up
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Freddy7:21 AM
Every “sorry, I don’t have that” is logged. Click through to see the actual conversation.
Or ignore me. Your call.
hm
and if i hate it
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Freddy7:22 AM
Thirty seconds to uninstall.
before you install
how much
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Freddy7:41 AM
14 days free. No card.
Then $49/month. One price, everything included.
Install
Try Freddy free for 14 days.
Installs on your Shopify store in two minutes. Uninstall in thirty seconds. No card.
Install on ShopifyF
Freddy7:41 AM
Two minutes to install. Thirty seconds to uninstall. Talk soon — Freddy.
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